Thursday, August 10, 2006

Bad, Companies, Bad!!

All I can say is that I've had about all I can handle when it comes to piss poor customer service-which, by the way also includes tech support in a lot of cases, by any and all forms of companies. In this day and age when there is so much competition, globally and locally, you wouldn't think companies and their employees would be acting the way they do. Very few companies take pride in making sure the customer has a good experience. And very few care if you don't-and won't do anything to fix it. The stance that is prevalent is "we don't need you as a customer." OK, well, when you are on the unemployment line because your company went under-we'll see what your atttitude is then.

I own my own company and couldn't fathom treating my customers the way I've been treated.

I've decided to start this blog just to get my frustration off my chest. My hope is that others will see the companies and the bad experiences and think twice before using the companies involved. Please feel free to post your bad experiences as well. Companies have to learn that bad press can indeed hurt their bottom line.